FAQs for California Medical Marijuana Doctors

How can I qualify for medical patient?

You should qualify any of the ailments or illnesses:

  • Cancer
  • Anorexia
  • AIDS
  • Severe pain
  • Spasticity
  • Cachexia
  • Muscle spasms, including those associated with multiple sclerosis
  • Seizures, including, but not limited to, those associated with epilepsy
  • Glaucoma
  • Arthritis
  • Migraine
  • Any other chronic or persistent medical symptom that substantially limits the ability of the person to conduct one or more major life activities (as defined by the Americans with Disabilities Act of 1990) or, if not alleviated, may cause serious harm to the patient’s safety or physical or mental health.

Why do I need to get medical marijuana card?

There are various benefits of having MMJ:
You are saving 25% tax. The minimum age limit is 18 years, unlike recreational-users which is 21. Legal protection for taking medical marijuana in flights within California.Growing limit of up to 100 square feet of marijuana plants.

How does it cost for an online or telephone evaluation?

$39 New and renewals

What is medical marijuana card online?

It is a convenient way to obtain medical cannabis card recommendation letter through easy-to-use, high-resolution, secure 2-way video conferencing for a faster and better evaluation process eliminating unnecessary trip to the clinic.

Instruction for desktops:

  1. Download and utilize either Google Chrome or Mozilla Firefox to receive 420 evaluations online.
  2. Go to :


  3. Create an account with your preferred email address and password.
  4. Fill out your personal information along with any other required information it prompts.
  5. See a doctor on call immediately or Schedule your evaluation with your doctor based on his/her availability.
  6. At the time of your scheduled appointment login and click the Join.
  7. See and chat with your doctor through a 100% HIPAA compliant video to receive quick and easy medical marijuana card online.

Instructions for a mobile devices:

  1. Get on your mobile device
    1. Apple iPad or iPhone
    2. Android Tablet or Phone
    3. Microsoft Surface Pro
  2. Go to the web address from your device:


  3. Create an account with your preferred email address and password.
  4. Fill out your personal information along with any other required information it prompts.
  5. Schedule your evaluation with your doctorbased on his/her availability.
  6. Download the eVisit app from either the Google Play Store or Apple Store.
  7. See the doctor immediately or At the time of your scheduled appointment login to the app and click the Join.
  8. See and chat with your doctor through a 100% HIPAA compliant video to receive quick and easy evaluation.

Is my information secure?

Yes. Our service is 100% HIPAA compliant, so any personal health information you provide is completely safe and secure.

Do I need any special equipment to get evaluation?

You do need a few basics: a computer or compatible mobile device (tablet or smartphone), a webcam, a microphone and of course internet connection. If your computer or mobile device already has an integrated camera and microphone, you shouldn’t need any extra equipment to get started.

I’m not that tech-savvy. Is 420 evaluations online still for me?

Yes! Our service was designed to be very user-friendly. Imagine Skype, but with a few more bells and whistles to give you and your doctor everything you need to have a successful visit.

The PureCannMD Purpose?

We perform good faith, confidential, focused medical marijuana evaluations and if the patient qualifies our doctors write an MMJ recommendation for the legal use of medicinal cannabis in the Golden State of California and New York State. We are here to assist those individuals with severe illness find an alternative to unwanted drugs. We are a compassionate and non-judgmental clinic with a friendly staff willing to serve our community.  Our cannabis doctors conduct a full history and evaluation/exam to find medical necessity, which is required to legally receive a cannabis card. Once our 420 doctor has determined there is medical necessity and documents the need you will receive a recommendation, which makes you completely legal. If the doctor believes he is unable to help you there is no charge or the visit.

Do you take Walk ins?

YES during open hours online or telephone only – no appointment necessary – just sign up!

Schedule an Appointment PureCann a California medical marijuana doctor
What is the PureCann process of getting a 420 cannabis evaluation?

Sign-up for FREE click Get my Recommendation to get started.  We can see new and renewal patients online.  Patients must have on their person a valid state-issued CALIFORNIA ID or driver’s license with them to establish proof of residency. If they do not have an ID or driver’s license, a utility bill, lease, or bank statement will be sufficient to establish proof of residency. Then, for your consultation you will speak with our physician.  The interview usually lasts about 10 minutes. After this is completed, you will be given  a copy of your recommendation which serves as your California medical marijuana card. That’s all there is to it.

Do I have to pay for the 420 evaluation if I do not qualify for a California medical marijuana card?

No. If the physician does not approve you, you do not have to pay any fees. In other words, you only pay the evaluation fee if you are approved.

Do I Need A Referral Before Coming To PURECANN?

No, we can evaluate your need and write you the recommendation/card if you qualify.

Will I be listed if I get a marijuana recommendation?

No. Your medical records are covered by Federal HIPPA regulations. PURECANN will not discuss your file or recommendation with anyone.

What happens at my visit?

You will meet with one of our doctors and discuss your condition. A consult, an examination, and a review of your available records will all be performed by our doctor in person. If you qualify a written recommendation will be issued on the same day.

What Will I Receive After My Evaluation?

You will receive a copy of an original of the physician’s recommendation with the PureCann embossment. It is this recommendation that allows you to possess and purchase your medicine legally. You must carry a copy of this recommendation with you at all times in the event a peace officer or any local authorities require it. Information on the recommendation and the optional pocket sized recommendation allows for verification if needed.

What Should I Bring With Me?

Bring a valid California ID, any medical records in your possession, a list of medications (if any) you currently take, any medical records and the exam fee (cash or credit).

Do I need to bring my medical records or previous recommendation?

Yes. Please bring in any medical records that you may have such as medical records, ER visit, Chiropractor visit, X-Ray, MRI, prescription or previous recommendation.

How do I get my medical records?

Contact your physician or health care facility where you were treated and request that your records be released to you. Typically they will ask you to sign an authorization after which your records will be mailed or released to you. They can email directly to the office at [email protected]

What happens if I have never seen a physician for my condition and don’t have records?

You can still be evaluated at PURECANN. Our physician may offer you a temporary recommendation with conditions that must be met within a specified time-frame, usually 3 months. Once these conditions have been met the recommendation will be extended to one year at no additional charge.

If I Can’t get my medical records will I be denied?

Not necessarily. It is up to our doctor to determine that at your visit. The physician may give you a temporary recommendation or ask you to fulfill certain requirements. If you cannot fulfill the requirements that the doctor requested you may be denied.

What if I have a heart and/or psychiatric medical condition?

Patients with a cardiovascular history (heart surgery, heart attacks, stents, tachy arrhythmias etc.) and/or psychiatric history (severe depression, psychiatric hospitalizations require letters of clearance from a primary care doctor or medical doctor ie. cardiologist, psychiatrists, psychologist etc. 

Do you accept patients on probation?

No, we do not issue recommendations to patients on probation.


If I receive a temporary recommendation will I have to pay again?

No. As long as you fulfill the requirements set by the physician your recommendation will be extended to one year from the date of your initial visit at no extra charge.

How old do I have to be to receive a recommendation?

You need to be 18. We do not evaluate any patients under the age or 18.

Where do I get medical marijuana if I receive a recommendation?

PURECANN cannot assist you in obtaining medical marijuana nor can we direct you to any dispensary, collective or cooperative. There are numerous websites, organizations and publications that can help you online and offline.

Do You Issue Grow Certificates OR Growers Licenses?

This question is one we are asked often. There is no such thing legally as a Grower’s License or Certificate. If there is a medical need for more than the limit set by SB420 our doctors CANNOT write a limit exemption. This allows the patient to grow more than the limit set by the law and is only intended for the few who medically show a need.

PROPOSITION 215, the California Compassionate Use Act, was enacted by the voters and took effect on Nov. 6, 1996 as California Health & Safety Code 11362.5. This law makes it legal for patients and their designated primary caregivers to possess and cultivate marijuana for personal medical use once an approved recommendation is given by a California-licensed physician.

Bill SB420 is a legislative statute, that went into effect on January 1, 2004, denoted California H&SC 11362.7-.83. This law is broadened under Prop. 215 to cover transportation and other offenses in certain circumstances; it allows patients to form medical cultivation “collectives” or “cooperatives”; and establishes a voluntary state ID card system run through county health departments.

SB420 also establishes guideline limits on the amount of medical marijuana a patient can possess and cultivate. Legal patients who stay within the specified guidelines are normally protected from arrest.

Do You Dispense Medicine?

No. We only conduct a complete medical history, evaluation, and examination which allows you to receive a card. Our doctor will discuss the benefits and risks with you at your appointment. We do not give out any medicine nor are we allowed by law to advise on where to get medicine.

At my job random drug testing is performed does my recommendation protect me?

At PURECANN we recommend that if you have questions regarding your job drug testing, you should discuss these concerns with your employer. Ultimately, even if you have a medical marijuana recommendation in California, the status of your job after drug testing is up to your employer.

Do You Accept Insurance?

No insurance does not cover this type of evaluation. You must pay cash or credit card (fee applies) for the examination.

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 NOTICE TO CONSUMERS: The Compassionate Use Act of 1996 ensures that seriously ill Californians have the right to obtain and use cannabis for medical purposes where medical use is deemed appropriate and has been recommended by a physician who has determined that the person’s health would benefit from the use of medical cannabis. Recommendations must come from an attending physician as defined in Section 11362.7 of the Health and Safety Code. Cannabis is a Schedule I drug according to the federal Controlled Substances Act. Activity related to cannabis use is subject to federal prosecution, regardless of the protections provided by state law.

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